Last updated: 3 November 2026
Funnelsio Gamification Subscription
Funnelsio (the “Service”) is a hosted, subscription-based service at app.funnelsio.com that lets online shops show gamified offers to their visitors, collect email leads and issue discount codes. Funnelsio is operated by MASS DATA d.o.o. The subscription fee is determined based on the number of script loads on the customer’s website.
You only pay for the number of script loads you need. We may change our subscription fees from time to time, and we will give you notice before any change takes effect.
WordPress Plugin
The Funnelsio Gamification plugin for WordPress and WooCommerce is free software, licensed under the GNU General Public License version 2 or later (GPLv2+). It is distributed and updated through the WordPress.org Plugin Directory. It needs no license key, and you may use, study, modify and redistribute it under the terms of the GPL. The plugin does nothing until a site administrator connects it to a Funnelsio account.
These Terms govern your use of the hosted Service. They do not limit any right the GPL grants you in the plugin’s code.
Warranty
The Funnelsio plugin and Service are provided by MASS DATA d.o.o with the expectation that they will be of value to users, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. Our products are guaranteed to function correctly on a fresh installation of the minimum, stable, and required version of WordPress and WooCommerce. However, due to the vast and diverse range of plugins available, we cannot guarantee that our products will work with all third-party plugins, themes, or browsers. We do not accept responsibility for any conflicts or compatibility issues that may arise from third-party software, nor will we be held accountable for any data loss resulting from the use of our products. In the event of conflicts with third-party software, we may choose to offer support at our discretion.
Support
We, at MASS DATA d.o.o, offer our products “as is”, without any guarantee that they will function according to your specific requirements or that they will be compatible with all third-party components and plugins. Support for the plugin is available to everyone on its support forum at WordPress.org. Support for the hosted Service is available to customers with an active subscription, for as long as the subscription remains active. We provide support for our products only as long as they are actively in development. In the event that any of the following occur, we will no longer be liable for providing support:
1. The product is no longer actively developed by us.
2. MASS DATA d.o.o is acquired or purchased by another company.
3. WordPress or WooCommerce are no longer actively developed.
While we strive to offer the best possible support for our products, we cannot guarantee that every support inquiry will be resolved to the satisfaction of the customer or within their desired timeframe. Our support services cover pre-sale questions, basic support queries, installation assistance, troubleshooting, and bug fixes. However, please note that we do not offer support for custom coding in PHP, HTML or JavaScript, or for modifying styling through CSS. Additionally, we do not provide set-up and configuration services for our plugins.
Updates
Plugin updates are published on WordPress.org and reach every site through the standard WordPress updates screen, whether or not the site has a Funnelsio subscription. No license key is needed. We update the hosted Service ourselves; you do not need to install anything for those updates.
Your Account
Once your payment has been processed successfully, you will receive an email containing your order number and other purchase details. You can sign in to your Funnelsio account at app.funnelsio.com at any time to manage your games, subscription and billing.
The plugin itself is installed from the WordPress.org Plugin Directory, and you can download it there at any time.
If you do not receive an email containing your purchase information, you can contact us to request it.
Price changes
We retain the right to alter, adjust, terminate, or enhance a subscription plan without any prior notification or agreement. The prices of all subscription plans are subject to modification without prior notification or agreement.
Refund Policy
Our commitment to customer satisfaction is paramount, and we stand behind our products with confidence. However, we understand that not every product may work perfectly for everyone at all times. If you are dissatisfied with your purchase or experience issues that prevent you from using the system, we may consider granting a refund. Refunds are subject to our sole discretion and must meet the following conditions:
The request is made within 14 days of the initial purchase of the subscription.
Your issue(s) relate to problems with installing the product or getting it to perform its essential functions. You have attempted to address your issue(s) with our support team. No refunds will be issued after the initial 14-day period has elapsed. We do not provide refunds for issues caused by third-party plugins, themes, or other software. By purchasing product(s) from our site, you acknowledge and agree to abide by this refund policy and waive any right to question, dispute, or pursue legal action in this regard.
Use of Service
You agree to use the Service solely for lawful purposes and in accordance with these Terms. You are solely responsible for any content that you upload or use on the Service. You agree not to use the Service to engage in any activity that would constitute a violation of any applicable law or regulation. We reserve the right to modify or discontinue the Service at any time without notice.
Intellectual Property
All content and materials on the Service, including but not limited to text, graphics, logos, images, and software, are the property of the Company or its licencors and are protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Service, except as follows:
I. Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
II. You may store files that are automatically cached by your Web browser for display enhancement purposes. iii. You may print or download one copy of a reasonable number of pages of the Service for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
This section does not apply to the Funnelsio Gamification WordPress plugin. The plugin is licensed under the GPLv2 or later, and you may copy, modify and distribute it under that license.
If you believe that any material on the Service infringes upon any copyright that you own or control, you may file a notification of such infringement with our designated agent as set forth in our Copyright Policy.
Disclaimer
THE SERVICE IS PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVER THAT MAKES THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SERVICE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
Governing Law
Please note, these TERMS, along with any associated actions, will be completely regulated by the comprehensive and steadfast laws of Slovenia. Any conflicting provisions that might arise due to the choice of law or conflict of law will not be considered. The authority of these laws will remain paramount, unaffected by any actions, circumstances or external influences, ensuring their fair and just application.
Modification
We have the right to change these TERMS without warning, and we will post these changes on our website and email you about them. If you continue to use our Service after these changes have been made, you are agreeing to follow the new TERMS.